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Security and Sign-In

Authenticator App​

The inspected account showed Authenticator App as enrolled. The page stated that users should ask an administrator to reset the authenticator app if they need to enroll a new device.

Default Two-Factor Method​

Users can choose the method used automatically during sign-in. Observed options were:

  • Authenticator App
  • Email
  • SMS
  • Passkey
  • Always ask

Change the Default Method​

  1. Go to Settings > User Settings.
  2. Find Default Two-Factor Method.
  3. Select the radio button for the preferred method.
  4. Use the page action button to save if one is shown.